Distributed Ledger Technology (DLT) Entity Registration Process

Distributed Ledger Technology (DLT) is a block-chain based registration system. According to TRAI (Telecom Regulatory Authority of India), telemarketers have to be registered in the DLT platform.

It is being issued in the public interest to control the SMS spam from various marketing firms.

Earlier the bulk SMS providers were required to register with TRAI. With the updated rules, whoever wants to send promotional or transactional SMS to their customers needs to be DLT registered.

 

Entity Registration Process | DLT

For fresh Entity Registration, kindly follow the below steps:

 

Step 1: Signup
Signup on a DLT Platform (Telecom Operators) with all required documents and details.

Step 2: Apply Header (Sender Id)
Once Entity Registration is Approved by DLT Platform, kindly login to that platform, search for Header option, and apply the Header (Sender Id).

Step 3: Test Header (Sender Id)
Once the Header is approved on any one of the DLT platforms, it will be automatically synced with the Common Operator Platform in around 24-36 hrs. Once synced, you can use the DLT Approved Headers to send your SMS.
If after 36 hrs, your SMS is not getting delivered from the DLT Approved Header, kindly let us know.

Step 4: Add Telemarketer
Once you are Registered on DLT Platform (Telecom Operator), got Entity ID, and also applied for the Header (Sender Id), then kindly login to DLT Platform and add your SMS service provider as your TeleMarketer.

 

 

Signup steps to follow for Entity Registration on different

Telecom Operators (DLT Platforms):

 

  1. PingConnect (Videocon):

  1. Signup Link: https://pingconnect.in/entity/register-with (NO need to pay Rs 5900; click OK on Rs 5900 popup; we will arrange a fee waiver for you).
  2. Documents for PingConnect: Like PAN, GST, Proof of Identity (Optional), Proof of Address.
  3. Authorization Letter for PingConnect: This is a letter on the company's letterhead, where the Director or Owner of the Company will Authorize the person doing this Registration. (Sample Authorization Letter- http://9m.io/4BSU) (In case the Director or Owner himself is doing this Registration, he needs to upload a document that shows he is the Director (MoA or GST).
  4. Payment for PingConnect: Type 00 in the payment option.
  5. Verification: You will get OTP on Mobile Number and Verification Link on Registered Email Id. Post Email Verification, Kindly share these details (Organization Name, Registered Mail Id, Application Number) with us and we will request the Telecom Operator to approve your application at the earliest-.
    (If you are unable to find the Verification Link, search for an email from     noreply@infotelconnect.com (Also check the SPAM and Email Firewall). If you still failed to find the Email, kindly share your Organization Name, Registered Email Id, and your concern with us.
  6. Share Details: Once Mobile and Email is Verified successfully, kindly share these details and we will request the Telecom Operator (Videocon) to approve your application at the earliest:
    Organization Name:
    Registered Mail Id:
    DLT Platform Name:
    Application Number:
    Entity or Telemarketer:
    Date of Application:
  7. Login Credentials: Approval will take around 2-3 days and then you will get an Entity Id and Login Credentials on the Registered Email Id by Telecom Operator.
  8. Post Login: Kindly login and apply your Header (Sender Id)
  9. Test SMS: Once the Header is approved on any one of the DLT platforms, it will be automatically synced with the Common Operator Platform in around 24-36 hrs. Once synced, your SMS will start getting delivered from your approved Header. If after 36 hrs, your SMS is not getting delivered from the approved Header, kindly contact your SMS proide.

 

  1. Airtel:

  1. Signup Link: AIRTEL DLT
  2. Form Filling: Fill the form and upload the required documents.
  3. Form Submission: Submit the application and you will get the approval a couple of days.
  4. Headers Registration: Once registration is approved, kindly login and add your Headers (Sender ID) and it will be approved in a day or two.
  5. Test SMS: Once the Header is approved on any one of the DLT platforms, it will be automatically synced with the Common Operator Platform in around 24-36 hrs. Once synced, your SMS will start getting delivered from your approved Header. If after 36 hrs, your SMS is not getting delivered from the approved Header, kindly let us know.

 

  1. Reliance Jio:

  1. Signup Link: https://trueconnect.jio.com/#/
  2. Form Filling: Fill the form and upload the required documents.
  3. Form Submission: Submit the application and you will get the approval in a day or two.
  4. Headers Registration: Once registration is approved, kindly login and add your Headers (Sender ID) and it will be approved in a day or two.
  5. Test SMS: Once the Header is approved on the DLT platform, it will be synced on the Global Platform in around 24 hrs and you will then be able to use your Header for sending SMS. If your SMS is not getting delivered from your Header even after 24 hrs from the Header approval time, kindly let us know.

 

We are trying our best to answer your queries at the earliest, but DLT Template Approval is out of our control and therefore, we really want you to raise your concerns to the following departments:



Ways to Reach TRAI
Email: ap@trai.gov.in | daca@trai.gov.in

Contact Number: 91-11-2323 6308
Twitter Handle: https://twitter.com/TRAI

 

Ways to Reach Jio
Email: jio.ISOMCCSupport@ril.com
Twitter Handle: https://twitter.com/jiocare

 

Ways to Reach Airtel
Email: telemarketer.helpline@airtel.com 
Twitter Handle: https://twitter.com/airtelindia

 

Ways to Reach Idea-Vodafone (VILPower)
Email: support@vilpower.in
Twitter Handle: https://twitter.com/vodaidea_news

 

Ways to Reach Tata
Email: ttldlt@tatatel.co.in
Twitter Handle: https://twitter.com/TataTeleBiz

 

Ways to Reach PingConnect (Videocon)
Email: dlt.helpdesk@infotelconnect | customercare@infotelconnect.com 
Twitter Handle: https://twitter.com/ConnectBB

 

Ways to Reach BSNL:
Feedback Form: http://tender.bsnl.co.in/bsnltenders/feedback_new/feedBack_Form.jsp
Twitter Handle: https://twitter.com/BSNLCorporate

 

Ways to Reach MTNL:
Email: amvasdelhi@gmail.com
Twitter Handle: https://twitter.com/MTNLOfficial

 


DLT process is initiated by TRAI (Telecom Regulatory Authority of India) and is executed by Telecom Operators like Idea-Vodofone (VILPower), Reliance Jio, Airtel, BSNL, MTNL, Videocon (PingConnect) and TATA.


If they do not listen to you and you wish to make a complaint against them, here is the public grievance link https://pgportal.gov.in/Home/LodgeGrievance

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